NEXX Car Rental Service Kuala Lumpur  - Terms and Conditions

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RENTER REQUIREMENTS:

Malaysian (COMPULSORY):

(TNB, Astro, Unifi or Credit Card under Renter’s name)


Non-Malaysian (COMPULSORY):

NO RENTAL FOR:

P License, No License, Expired License or Insufficient Documentation.

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PAYMENT METHOD


Cash on delivery, Bank Transfer or Paypal .


Advance reservations, RM200.00 deposit booking fee via online bank transfer or cash deposit machine (CDM).

(preferred banks: Maybank and Ambank)

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CANCELLATION POLICY


Cancellations on public holidays/festive season: NON-REFUNDABLE

Cancellations done 14 days before rental date shall be refunded in full total amount.

Cancellations done within 14 days before rental date: NON-REFUNDABLE

Early returns: NON-REFUNDABLE

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SECURITY DEPOSIT REFUND POLICY (IMPORTANT):


When the vehicle is returned to the company, the additional time and petrol, damage or other charges applicable to this shall become due immediately and NEXX Car Rental will be authorized to charge the costs to the renter’s security deposit and if additional charges exceeds renter’s security deposit amount. Renter is REQUIRED to pay the balance ADDITIONAL CHARGES AMOUNT on the spot by cash or online bank transfer only.

Drive Below 110KM - Deposit refund after 1 day  /  Drive Above 110KM - Refund after 2 Weeks

(This is to make sure no summons were issued to the car during the rental period)


Renters are strongly advised to DRIVE SAFE and OBEY the MALAYSIAN LAWS at all times!

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RENTAL, PETROL CHARGES & EXTENDING POLICY


Daily rate is calculated by 24 Hours.

Additional hours: RM10.00 / Per Hour

*Standard rate excludes public holiday rates*


Petrol must be returned the same as given. If renter is unable to fill up the petrol tank when the car is returned, NEXX Car Rental will be authorized to do so and will charge the costs to the renter’s security deposit.


If the renter wishes to extend the period of rental, renter must inform the company 1 day before the rental expiry.

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UNLIMITED MILEAGE POLICY

Minimum 2 days rental. (48 hours)

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CARE AND CUSTODY OF RENTAL VEHICLE


The renter shall only drive the rental car while qualified to do so or by the person who have been authorized in the contract and whilst holding all necessary current license and permits and shall at all times. Renters are NOT allowed to let  third parties to use the rental car for any purposes.


15. Car rental customers are NOT ALLOWED to take the rental car outside Malaysia or locations prohibited by and without the consent of the company.


Places that we do not allow:


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INSURANCE & ACCIDENTS


Renter is covered from the driver’s insurance. (Additional drivers + RM20.00 per day)


The renter is RESPONSIBLE for all costs of repair from any collision or damage done to the vehicle stated in this contract.


1) Per Scratch = RM150.00 - RM300.00

2) Per Dent  = RM300.00 - RM1000.00

3) Broken Lights Front or Tail Lights = RM500.00 - RM800.00

4) Dirty Car/Cleaning Fees = RM20 - RM100


The renter or driver is obliged to report to the company any and every accident in writing no later than 24 hours after the accident. It is important they secure the names and address of all witnesses as well as the registration number of all vehicles involved in the accident.

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+6010-5621195

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NEXX Car Rental (HQ):

726, Off Jalan Ipoh Batu 4 1/2,

51200 Kuala Lumpur Malaysia.

Operating Hours:

Mon - Sun (9am - 11pm)

Booking Hotline:

+6010-562-1195

Click to open whatsapp web.

Subang Jaya Branch:

Jalan 6/6G, Subang Jaya,

47610 Selangor Darul Ehsan.