According to section 28 of the Road Transport Act 1987, the holder of a foreign country's driving license can drive in Malaysia as long as the domestic driving license is valid and is in the translation of English. Hence, tourists can use their country's license for 90 days. This situation also relies on the applicants' nationality and their country's status with the Malaysian government. In addition, driving privileges from the nations stated below are identified and can be used for driving in Malaysia, subject to regulations under the Road Transport Act 1987. Nevertheless, individuals who would like to stay in Malaysia for more than 90 days for different reasons, such as working or pursuing their studies, must get their Malaysian driving license, which can be attained by attending the courses and examinations prescribed by Jabatan Pengangkutan Jalan (JPJ). NEXX Car Rental highly recommends that international renters apply for an international driving permit to avoid any complications from the authorities.
Driving in Malaysia:
CAR RENTAL SPEED LIMIT POLICY
We do not cap any rental cars at any specific speed limit. But we highly appreciate drivers who follow our 'below 120KM' driving speed limit rule, and have your deposits refunded quicker too!
If the renter continually speeds above the set speed limit of 120KM with the rental car, we are authorised to forfeit the total security deposit amount, if necessary. Upon returning the rental car, we may request the renter to pay an additional security deposit fee through one of the payment options.
Please do not drive at high speed in a rental vehicle as it will cause you to get a speeding ticket, damage the internal component, and wear and tear on the car. Please obey the driving speed limit law implemented by the Malaysian Road and Transport Ministry.
Economy - Premium (200KM/day): RM0.30 - RM0.80 per km
Luxury* - Exotic* (130KM/day): RM0.60 - RM3.00 per km
FUEL USAGE POLICY
1. Fuel Level Requirements
Renters are required to return the car with the same fuel level as it was delivered. Failure to comply will result in an additional fee.
2. Refueling Service
Renters have the option to request a full petrol refill. Charges are based on fuel type, car model, and current petrol prices.
3. Fuel Type
Economy/Premium/Luxury: RON95 or RON97
Exotic: RON97 or RON100
Vans/Starex/Others: Diesel
ACCIDENTS & REPAIRS
Whether it is self or third-party negligence, the renter is responsible for the costs of repair (below NON-WAIVEABLE EXCESS LIABILITIES amount) from any collision or damage done to the rental car stated in the contract.
The cost shown below does not include the car's downtime in the car workshop, and replacement parts must be new and original. The damage repair cost varies depending on the car type and model. (Economy - Premium - Luxury - Exotic)
If repair cost exceeds the excess liability amount as stated in the contract agreement.
Renters must secure the number plates and photos of all vehicles involved in the accident.
Immediately inform NEXX Car Rental and submit necessary photos of the accident (all parties) on WhatsApp before going to the nearby police station to make a report.
Renter is required to pay the excess liability amount accordingly as agreed in the car rental contract agreement.
Send us a clear photo of the police report and the excess amount transaction slip on WhatsApp
Non-Eligible
where repair cost is below the excess liability amount as stated for each vehicle’s class.
where a police report is not lodged within 24 hours from the time of the accident
where the renter is in breach of the terms and conditions of the vehicle rental agreement
where items or accessories missing from and/or in the vehicle
where any damage caused by drunk and/or drug intoxicated drivers
where any damage to the tyres or rims, which are not attributable to normal wear and tear
where any damage to the exterior body, cabin interior, head/tail lamps, undercarriage and/or underbody damage that is not attributable to a collision with another vehicle
any damage to the vehicle caused by a flood, fire, landslide, or riot
where the vehicle has been driven outside the set geographical location.
where the loss, damage, or theft is caused intentionally, or due to gross negligence of the Renter or an authorised driver.
In the event of a total loss or theft of the vehicle, the Renter has an option to continue with an existing vehicle (the existing vehicle can be of any age) as a replacement for the vehicle, charged at the same rate, or terminate the existing contract.
EXTRA COVERAGE
Enhance your rental and save even more in the event of an accident, by purchasing extra CDW/LDW protection.
Economy Class - Excess Reduction
Hatchback: +RM20.00/day (RM3500 > RM1750)
Sedan: +RM20.00/day (RM3500 > RM1750)
MPV: +RM25.00/day (RM4000 > RM2000)
SUV: +RM25.00/day (RM4000 > RM2000)
Premium Class - Excess Reduction
Hatchback: +RM50.00/day (RM6500 > RM3250)
Sedan: +RM50.00/day (RM6500 > RM3250)
MPV: +RM55.00/day (RM7000 > RM3500)
SUV: +RM55.00/day (RM7000 > RM3500)
Luxury Class - Excess Reduction
Coupe: +RM100.00/day (RM14000 > RM7000)
Sedan: +RM100.00/day (RM14000 > RM7000)
MPV: +RM100.00/day(RM14000 > RM7000)
SUV: +RM100.00/day (RM14000 > RM7000)
SUV
RM14000.00
MPV
RM14000.00
Sedan
RM14000.00
Coupe
RM14000.00
Luxury
Excess:
SUV
RM7000.00
MPV
RM7000.00
Sedan
RM6500.00
Hatchback
RM6500.00
Premium
Excess:
SUV
RM4000.00
MPV
RM4000.00
Sedan
RM3500.00
Hatchback
RM3500.00
Economy
Excess:
NON-WAIVEABLE EXCESS LIABILITIES
We are authorised to charge the renter no more than the amount stated below, regardless of whether the renter is at fault. The renter will only pay for the excess amount rather than the total accident repair cost, and the excess is for the vehicle’s restoration downtime in the workshop.
NEXX INSURANCE COVERAGE
NEXX Insurance Coverage is a comprehensive and premium insurance package that is included with every booking to provide our renters with additional peace of mind and protection when renting a vehicle.
It includes a range of coverage designed to protect against potential risks and expenses that may arise during a rental period.
Collision Damage Waiver (CDW)
CDW provides protection to renters against the full repair cost of the rental vehicle in case of an accident or collision. This includes third-party vehicles too.
Loss Damage Waiver (LDW)
LDW provides coverage in the event the rental vehicle is stolen, vandalized or damaged by natural disasters.
CANCELLATION & REFUND
The security deposit amount varies for each car model and its rental duration.
Security Deposit Amount:
Economy: min RM300.00-RM600.00*
Premium: min RM500.00-RM1000.00*
Luxury: min RM1,000.00-RM2000.00*
Exotic: min RM2,000.00-RM4,000.00*
Refund Policy
Refunded in 5 to 10 days from the return date via local or international bank transfer.
Cancellation Policy:
Cancel on public holidays/EARLY RETURNS/LAST MINUTE: NON-REFUNDABLE
Cancellations done within 14 days rental date: 50% REFUNDABLE
Cancellations done before 14 days rental date: FULLY REFUNDABLE
BOOKING & PAYMENT
First come, first serve basis and full payment is required in order to lock the car rental reservation. A payment link is sent through Whatsapp when you confirm the rental car, price, and terms.
Booking Window - up to 6 Months in advance:
6 months in advance for 7 days rental and above
3 months in advance for 3 days rental and above
1 week in advance for a 1-2 day rental period
Payment Options
Local Online Bank Transfer
VISA, Mastercard (Debit/Credit Card 3.5%)
Touch N’ Go E-Wallet
Paypal (5.0%)
International Customers
International customers are required to pay only by credit card.
VEHICLE USAGE & TRAVEL POLICY
Only the person and the additional drivers stated in the contract can drive the rental car, and renters are not allowed to let any third-parties to use the rental car without the company’s consent and authorisation.
Usage Policy:
NO TO DRUGS, ALCOHOL, CAR THEFT, SWAP/SELLING CAR INTERNAL PARTS, IRRESPONSIBLE ATTITUDE & OTHER CRIME ACTS (ESCORT, ROBBING/SNATCH THIEF, KIDNAPPING, DRUG RUNS ETC) - You will face real & serious consequences from the top management and the PDRM (Polis Diraja Malaysia). We will ensure that you will be taken into custody and sued immediately. NON-NEGOTIABLE
NO SMOKING - RM200.00 PENALTY
NO RACING, SPEED TESTING, OFFROAD
DRIVE RESPONSIBLY & OBEY THE LAW
DO NOT DIRTY/DAMAGE THE VEHICLE
Travel Policy:
Renters are NOT ALLOWED to take the rental car outside Malaysia, e.g., Thailand, Singapore, or locations prohibited by and without the company's consent. Contact us for more info.
CAR RENTAL USER REQUIREMENTS
Pay by Online Transfer/Debit/E-Wallet/Paypal:
MyKad/iKad/Passport
Valid Domestic or International Driver’s License
Business/Work Card/Student I.D
Latest Statement Bill (Credit card, utilities, Internet, etc.)
Pay by Credit Card:
MyKad/iKad/Passport
Valid Domestic or International Driver’s License
Credit card customers are not required to submit business cards or utility bills.
Non-Eligible:
Expired license, fake or lack of documents, suspicious behaviour, criminal records, etc.
