Vehicle Accident Insurance

Car Rental Insurance

Vehicle Accident Insurance Coverage

Vehicle accident insurance coverage is only available and claimable for damages that exceeds the renter’s excess amount

(1) Renter’s Excess Liabilities:

We are entitled to charge from the renter not more than the amount stated below :

Excess Amount:

and renter is obliged to pay the full excess amount immediately, but not the full accident repair cost.

What if the repair cost is lower than the renter’s excess amount?

Please refer to clause no.1 under ‘Accidents & Repairs’ section.

Care and Custody of Rental Vehicle:

The renter shall only drive the rental car while qualified to do so or by the person who have been authorized in the contract. Renters are not allowed to let any third parties to use the rental car for any purposes without the company’s authorization.

Warranties by YOU:

Renter’s Driving Speed Limit:


Please refer to clause No.1 under ‘Deposit Refund Policy’ section.

Care and Custody of Car Rental

Deposit Refund Policy:

This applies to all types of vehicle and to make sure that there are no summons issued to the car during the entire rental period)

Please do not drive with high speed on a rental vehicle as it will damage the internal component, wear and tear of the vehicle. Renter must always obey the driving speed limit law implemented by the Malaysian Road and Transport Ministry.

(1) If a renter is detected speeding (above 110km) with the rental car, we are entitled to forfeit the full deposit amount if necessary to the company and may request the renter to pay additional security deposit fee in cash or bank transfer upon returning the car rental.

Car Rental Security Deposit


No Driver’s License, Expired Driver’s License,

Third Party or Insufficient Documentation.

Car Rental Unlimited Mileage

Unlimited Mileage:

Renters are NOT ALLOWED to take the rental car outside Malaysia e.g Thailand, Singapore, etc or locations prohibited by and without the consent of the company.

The approved list is as follows:

Driving in Malaysia:

Foreign-country licensees are allowed to drive in the country as long as the foreign domestic driver's license is valid and carry the translation of the license in English or Bahasa Malaysia.

Accidents & Repairs:

Whether it is self or third party negligence. The renter is obliged to make a police report together with all parties involved immediately after the accident. It is important that they secure the names, identification card photo, phone number , registration number etc of all parties and vehicles involved in the accident.

The renter is RESPONSIBLE for all costs of repair from any collision or damage done to the vehicle stated in the contract.

(1) Estimation of repair cost:

(below excess amount):

Per Lamp: RM500 - RM2000

Per Dent: RM250 - RM1500

Per Scratch: RM200 - RM500

Per Tyre: RM150 - RM1500

Damaged Seats: RM300 - RM1000+-

Dirty Seats: RM100 - RM250

Repair cost varies depending on the car type and model.

Car Rental Requirements

Car Renter’s Requirements (Compulsory):

Malaysian Citizen:

International Citizen:

We may request you to submit additional documents for sport luxury vehicles.

Submit document by photo via email or whatsapp to +6010 562 1195.

NEXX Car Rental Terms & Conditions

Car Rental CDW and LDW

Reservation & Payment Policy:

100% Advance Payment

Payment Options:

Security Deposit Refundable:

Deposit amount varies depending on car model and rental duration. Payment info is sent via Whatsapp once a reservation is confirmed.

Extending Rental Policy:

Renters are required to inform the company one day in advance and all payment due shall be made before the commencement of the extended period.

Car Rental Reservation Policy

Additional Insurance:

(2) Collision Damage Waiver (CDW) &  Loss Damage Waiver (LDW)

                + RM15 - RM30 per day

                Reduced excess amount: RM1000

                + RM30 - RM90 per day

                Reduced excess amount: RM2500

Car Rental Insurance Add-OnCar Rental Cancellation Policy

Cancellation Policy:

Cancellations on public holidays/festive season/early returns:


Cancellations done 14 days before rental date shall be refunded in full total amount.

Cancellations done within 14 days rental date:


© 2021 NEXX Services Malaysia Co. (002745418-V)

NEXX Services Malaysia Co.

Kuala Lumpur Branch (HQ):

726, Off Jalan Ipoh Batu 4 1/2,

51200 Kuala Lumpur, Malaysia.

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